International Shipping with Buyer Protection
Store Name: style department_
Representative: Hiroka Suyama
Address: style department_, Granduo Kamiyamacho 102, 7-12 Kamiyamacho, Shibuya-ku, Tokyo, 150-0047, Japan
Telephone Number: +81368049078
Email Address: firstname.lastname@example.org
STLL BY HAND products cannot be shipped outside of Japan.
Other items fall under the following categories
Europe, Americas, Etc・・・¥5,000
＊Amounts vary depending on weight and country.
Please contact us for more details.
Express Mail Service (EMS) - Japan Post
Usually within 7-10 working days, although there are differences depending on each country and time of year.
Buyer Protection（Returns, Defective Products and Cancellations）
In the unlikely event that a product is found to be damaged or stained upon arrival, please contact us by email or phone within 5 days after receiving the item. Once your inquiry has been processed, we kindly ask you to send the item back to us via cash on delivery service for domestic orders, or a tracked shipping service if returning from overseas.
After inspection, we will send a replacement free of charge and issue a refund for international return shipping fees. If a replacement isn't available, a full refund will be issued including all shipping fees
For size exchanges, please contact us by email or phone within 3 days of arrival. If the product is in stock, we can issue an exchange as long as the purchased item is unworn and unused with all tags still attached. We kindly ask customers to pay for return shipping fees. Once we've checked the return, we will send a replacement product with additional shipping fees at the customer's expense.
Unfortunately, we are unable to accept change-of-mind refunds, such as unexpected fit, differences in colour, etc.
We make every effort to accurately describe each product with clear photos and measurements. We recommend checking this information carefully before purchase.
Mon - Fri, 13pm - 8pm
Saturday, 12pm - 8pm
Sunday, 12pm - 7pm